Bryan's United Air Conditioning
  • Service
  • Gretna, LA, USA
  • DOE
  • Hourly
  • Full Time

Medical, Dental, Vision, Paid Vacation, Paid Holidays, 401K, Company Match


Dispatcher

Bryan's United Air Conditioning is looking for a high energy, organized dispatcher to join our team in Gretna! Qualified candidates will be detail oriented, have superior customer service skills and thrive in a fast paced work environment. 

Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing..

Pay: DOE

Work Hours:  Monday - Friday; 8:00am 5:00pm 

Required Qualifications:

  • Great Attitude with 2+ years relevant work experience
  • Prior dispatch experience required
  • Previous experience working with maintenance agreements
  • HVAC or related industry experience preferred
  • Advanced customer service skills 
  • Highly proficient computer skills
  • Experience answering a multi-line telephone system
  • Prioritization and organizational skills
  • Ability to multi-task
  • Works successfully in a fast paced environment
  • High School diploma or equivalent (minimum)
  • Ability to pass a pre-employment drug and background check
  • Geographical knowledge of service area and map reading skill
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